FAQS

• Virtual Hosting

• What is Virtual Hosting?
• Do you have Front-Page extensions?
• What is Bandwidth?
• I want to change my account plan. How do I upgrade / downgrade my account?
• What domain names do you support?
• Can we add services as we grow and need them?

• Moving Your Site to SlabHost

• How do I move my current site to SlabHost?

• Support

• Does SlabHost offer 7 x 24 support?
• Why doesn't SlabHost offer phone support?
• What do the various error codes mean?

• Pre-Sales Questions

• How do I get a domain name?
• How soon will my account be set up and ready to use?
• Is my access 24 hours a day?
• Can SlabHost register domain names for me?
• Does SlabHost allow adult, warez or other illicit sites or content?
• What are your Network Connections?
• What is your server environment?
• Where are your servers located?
• Does SlabHost offer a money-back guarantee?
• Where is SlabHost located?
• Can I get unlimited bandwidth?

• Common E-Mail Problems

• Can't send mail:
• Your default root email account:
• Problems resolving your mailhost
• Any Username And Password Error:

• Understanding Your Mail Server

• #1
• #2
• #3
• #4
• #5
• #6
• When I post to the mail list the mail is held for administrative approval because of "implicit destination"

• FrontPage

• General Info
• Login:
• Usage:

• Cpanel Help

• General Info.
• FTP Accounts
• CGI
• Java
• Web Page Protection
• E-MAIL
• Access Stats
• Password
• File Manager
• Java Chat
• Handlers / Types
• Error Editor

• SSI

• What is SSI?
• Reasons for Using SSI

• CGI

• What is CGI?
• Do you allow CGI to run on your servers?
• Can I use UBB (Ultimite Bulletin Board) and YABB (Yet Another Bulletin Board)?
• Whats the correct path to perl?
• What is the path to send mail?
• What is the exact physical path to your root directory on the webserver?
• Why doesn't my CGI work?

• CHMOD & File Permissions

• General Info.
• Reasons for CHMODING
• List of CHMOD's and what they mean.

• SSL

• What is SSL?
• How does SSL work?
• How do I add this feature?